Privacy Policy

At ProMax Appliance Repair, your privacy matters. This policy outlines how we collect, use, and protect your personal information across our website and service platforms.

1. Information We Collect

We may collect personal data such as your name, phone number, email address, and service location when you submit a form or contact us directly. Additionally, anonymous usage data such as IP address, browser type, and page interactions may be gathered through analytics tools like Google Analytics.

2. How We Use Your Data

Your information is used solely to respond to inquiries, schedule services, issue appointment confirmations, and improve our website experience. We do not sell or rent your data to third parties. Some tools (such as Google Maps and reCAPTCHA) may use cookies or session data to enhance functionality and prevent spam.

3. Data Sharing & Third Parties

We may share limited information with third-party service providers who assist with appointment scheduling, payment processing, and website optimization. These partners are contractually bound to keep your data secure and confidential.

4. Cookie Policy

Our site may use cookies to monitor user behavior, track performance, and enhance load speeds. You can modify cookie preferences through your browser settings. Disabling cookies may limit certain site functionality.

5. User Rights & Control

You can request to view, correct, or delete your personal data by contacting us at info@promaxappliances.com. We respect your rights under GDPR and CCPA guidelines and will respond within applicable timeframes.

6. Data Security

We implement secure server protocols, HTTPS encryption, and periodic system audits to protect your information. However, no online transmission is 100% secure — use discretion when submitting sensitive data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with a revised date. Continued use of our website implies your acceptance of those updates.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:
Email: info@promaxappliances.com
Phone: (516) 206-6070